Jio Recruitment 2024 – Advisor NVOC and Graduate Engineer for Freshers

Jio Recruitment 2024

Jio Off Campus 2024 offers an enticing opportunity for Freshers to enhance their skills in the field of Jio Customer Associate or Freelancer and Graduate Engineer Trainee. This Jio Recruitment 2024, announced by Jio, is accessible to individuals with a 10th / 10 + 2 or B.E/ B.Tech qualification. The job opportunities through Jio Job Openings 2024 are primarily located in Thane and Mumbai. Freshers who are interested in joining as Jio customer associates or Engineers are encouraged to apply for Jio Careers. For further details, please refer to the full article.

Jio Recruitment 2024 Overview

About Reliance Jio India

Reliance Jio, launched in 2016, has become one of India’s largest telecom companies and a subsidiary of Reliance Industries Limited. Its introduction of affordable 4G services has disrupted the telecom industry, affecting other companies.

Jio’s extensive investments in infrastructure and advanced technology have led to widespread access to high-speed internet, even in remote areas, benefitting millions of Indians. It has rapidly expanded to become one of India’s largest mobile network operators.

In addition to telecommunications, Reliance Jio has diversified into various sectors, including e-commerce, LoT solutions, and Jio Fiber, making it a multi-dimensional company. The Jio platform, similar to global giants like Google and Facebook, has been launched.

Reliance Jio’s contributions have played a crucial role in India’s digital transformation. It is a major player in the telecommunications and technology sectors, with products like the JioPhone, a 4G-enabled phone, providing affordable internet access, particularly in rural areas, which has been pivotal in making India more digitally inclusive.

Job Details For Graduate Engineer Trainee 

Job Title: Graduate Engineer Trainee (78830835)

Posted Date: 07 Mar 2024

Function/Business Area: Engineering & Technology

Location: Existing Support, Mumbai RCP, Maharashtra

Job Responsibilities:

1. Design, plan, and engineer end-to-end international networks.
2. Coordinate with device and product teams to develop requirements supporting 4G, 3G, and 2G roaming capability.
3. Validate technical requirements and designs for enabling global roaming, including authentication, authorization, accounting, billing, provisioning, and performance management in a seamless manner.
4. Support the preparation of technical-level proposals for new network deployment/upgrades/investments with business unit inputs for internal business decisions and budgeting.
5. Execute validation of service provider’s capabilities in terms of performance, coverage, etc.
6. Analyze and troubleshoot network, performance, and route analysis.
7. Identify root cause issues and make recommendations for improvement.

Education Requirement: B.E./B.Tech

Experience Requirement: Fresher

Skills Required:

1. Knowledge of 4G, 3G, and 2G networks.
2. Knowledge of network deployment.
3. Communication skills (Written and Verbal).
4. Analytical skills.
5. Team player.
6. Business acumen.

Job Details For Advisor NVOC

Job Title: Customer Service Representative

Posted Date: 21 Mar 2024

Function/Business Area: Customer Service

Location: Jio Contact Center – Non-Voice 1, Thane

Job Responsibilities:

1. Manage all customer interactions as rostered within parameters.
2. Demonstrate ownership on calls when contacted by customers.
3. Respond to all customers in appropriate tone and language.
4. Offer a solution-based approach for all customer interactions.
5. Educate the customer at every given possible opportunity.
6. Ensure updation of product, system, process, and policy knowledge.
7. Adhere to rostered timing, scheduled shifts, and activities.
8. Capture customer details and data relevant to the call or service.
9. Resolve customer queries within agreed timelines.
10. Increase, develop, and retain the customer base through relationship building and service.
11. Follow all contact center policies, procedures, code of conduct, and legislative requirements.

Education Requirement: 10 + 2 / Graduation degree in any discipline

Experience Requirement: Fresher / 6 months – 2 years

Skills Required:

1. Basic computer knowledge.
2. English reading and writing.
3. Problem-solving skills.
4. Customer focus.
5. Technical orientation.
6. Attention to detail.
7. Service mindset.

These skills and competencies appear to be important for individuals in a role that involves communicating with customers and providing information about products or services, particularly in a local context.

Job Location

Jio Recruitment 2024 job location for the role of Jio Graduate Engineer Trainee and Customer Service Representative is in Multiple Locations, as per the provided information.

Education Requirement

The education requirement for the Jio Graduate Engineer Trainee and Customer Service Representative position is Higher Secondary / 12th Standard or B.E/ B.Tech.

Important Links Of Jio Recruitment 2023

How to Apply For Jio Recruitment 2024

To apply for the Jio Recruitment 2024, follow these steps:

• Click on the Apply Here – Click Here Section, Then you will be redirected to Jio’s Official Website
• Now Click on the “Apply Now” button below.

• You will be directed to the official notification on the Jio company page.
• Fill out the application form by clicking “Apply” on the Careers page.
• After completing the form, click on the “Submit” button.